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I want to stop gambling
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Product - Slot Machines - MERKUR Slots
The machine did not pay out when I had a win
The machine did not paid out the appropriate percentage
I have been unable to cash out my ticket
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Product - Bingo - MERKUR Bingo
I had a problem claiming my win
The caller missed my claim
I was paid the incorrect prize money
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Venue Service - MERKUR Slots
I want to report a staff member
I feel I received unfair or discriminative treatment
Report an issue with drink and snack service
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Venue Service - MERKUR Bingo
I want to report a staff member
I feel I received unfair or discriminative treatment
Report an issue with Food or Bar service
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Gambling related help - MERKUR Slots
Other gambling related help
I believe you should not have let me gamble
I want to know more about safer gambling
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Gambling related help - MERKUR Bingo
I am concerned about my level of gambling
I want to know more about safer gambling
I believe you should not have let me gamble
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